New items must be returned in mint condition within 30 days of delivery for a full refund of price(s) of product(s) returned. Unless we ship incorrect item(s), initial shipping cost cannot be refunded and buyer must pay return shipping cost. Please expect to receive the refund within four weeks of shipping the return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 10 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. This estimation is available for you to check in the shopping cart. When placing an order, various options populate from various specific shipping companies and their prices that can be chosen.
However, if you see and choose the FREE "Standard Shipping 5-7 Days" option, we will ship through whichever shipping carrier that offers the cheapest ground 5 to 7 days delivery option - Unless you request a specific shipment carrier for your ground shipment in the "notes" section of the shopping cart. All orders require signature by recipient for safety of package, and insurance.
Disclaimers & Limitations.
Our website e-commerce software only provides option to refund through initial method of payment, and only up to the charged amount. The payments processor processes refunds which may take up to 7 business days to post.
We provide several flat shipping rates which, in rare instances, may prove to be grossly lower than our actual cost. In such instances, we will contact you to find out whether you would be willing to pay add'l cost being incurred by us - in order to process the order.